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Better Designed Explains: How to do contextual inquiry
Contextual inquiry should not be confused with user interviewing, another very valuable user research method.
Sep 22, 2025
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Patrick Thornton
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10 thoughts on Meta's new Ray-Ban Display smart glasses
Meta’s new Ray-Ban smart glasses/AR glasses are impressive.
Sep 19, 2025
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Patrick Thornton
iPhone Air sets the stage for the future
It's a cool phone today, but it's really about what's next
Sep 18, 2025
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Patrick Thornton
The five areas of UX
There are many different specific areas of user experience, but there are five core overarching areas that we talk about and design for
Mar 14, 2025
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Patrick Thornton
Designer and PM portfolios are all wrong
Portfolios are a sales and marketing job
Oct 22, 2024
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Patrick Thornton
Apple should rename Apple TV+
Apple TV and Apple TV+ are not in the same product family
Sep 26, 2024
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Patrick Thornton
Reviewing products doesn't teach you how to build them
Marques Brownlee (MKBHD) is one of the most popular tech reviewers in the world, and people have been suggesting he knows so much about products from…
Sep 24, 2024
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Patrick Thornton
Apple's new HomePods still don't go far enough
There is no there there with this product line
Mar 1, 2023
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Patrick Thornton
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The intersection of design, product development and management, AI, the liberal arts, and how to build a better-designed world.
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