Surveys can be a powerful tool when building and refining products and services, but they can also yield bad data and insights if they aren’t done well. I’m going to quickly walk through some of the issues with this scale and survey and how I would have handled it differently.
It’s important to get the survey…
Surveys can be a powerful tool when building and refining products and services, but they can also yield bad data and insights if they aren’t done well. I’m going to quickly walk through some of the issues with this scale and survey and how I would have handled it differently.